Retail Trends Update. Physical stores have fallen behind today's super tech savvy and well researched shoppers. So rather than thinking “Physical Retail is Dead”, think of it as if we are “Playing catch up Retail”.

Arnott’s has marked an important milestone, launching a new corporate brand identity that unites its family of leading consumer food brands. The launch of the new corporate brand and logo refresh coincided with Arnott’s strongest financial performance in recent years and the first since the sale of the business to investment firm, KKR, in December 2019.

Survey reveals for two in five Australians, a positive experience this Christmas will increase their loyalty to a retailer long-term, but failing to provide a positive experience this Christmas season may have long-term impacts on retailers’ relationships with customers. Almost half of Australians (46%) would switch to a competitor after just one bad experience with a retailer.