News

ShopperTrak Trends & Rethinking telecom retail

22 October, 2019

View September's wrap-up of the globally-recognised ShopperTrak Index.

This month we also share a story by ShopperTrak, 'Rethinking telecom retail'.

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2020 Reports & White Papers: Understanding the Shopper

  • 09 Jul 2020
  • White papers
News

Australia’s Christmas spending statistics 2020

02 December, 2020

The COVID-19 pandemic may have changed the way Australians celebrate the festive season this year, but it hasn't put a dampener on Christmas spending. A nationally representative Finder survey of 1,001 Australians aged 18 and over asked respondents how much they plan to spend across five key categories this Christmas.

Media Releases

March retail figures rebound from February fall

21 April, 2021

Nationwide retail sales have rebounded from the February fall according to the Australian Bureau of Statistics (ABS) retail trade preliminary report for March released today. Turnover across Australia rose by 1.4 per cent in March with the resurgence led by Victoria and Western Australia, states that both experienced hard lockdowns in February.

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Post-pandemic shopper prefers in-store shopping

06 December, 2021

A case of covid-induced cabin fever has left Aussie shoppers longing for the advantages of purchasing in-store.

CouriersPlease urges retailers to get Christmas-ready now

07 October, 2022

A leading courier service is urging retailers to get Christmas-ready, after conducting research that reveals two-thirds of Australian shoppers are planning to purchase gifts months ahead of Christmas.

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Shop! Podcast - Retail Decoded - Episode 10

  • 22 Oct 2019
  • Tools & Guidelines
Media Releases

Deloitte Access Economics Retail Forecasts

10 September, 2020

Australian retailers are facing a volatile retail environment, with monthly swings in spending and an enormous gulf in performance by sector and across states. Total spending slumped in the June quarter, but a solid performance in June and July suggests stronger momentum in  the September quarter.

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Biggest factors behind retail success in COVID-19

03 December, 2020

Almost half (46%) of Australian retail brands have fared very or somewhat well from the impact of COVID-19 this year. New research commissioned by Australia’s largest indie digital agency, Sparro, reveals the three biggest factors behind the positive impact COVID-19 had on businesses.

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What Australian consumers want in the post-pandemic world

04 May, 2021

New study released  reveals how consumer behaviours and expectations are changing and the key takeaways for businesses in the post-pandemic world. The new study from the Qualtrics Experience Management (XM) Institute titled "2021 Australian Consumer Trends" examined the perspectives of 1,000 consumers in Australia. It highlights how companies will need to rewrite their playbooks to deliver great online, in-person, and hybrid experiences to attract and retain loyal consumers.