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Shop! ANZ Shopper Investigation 1 - Coffee - Grocery Channel

12 Nov 2020
Research & Studies

2021 Shop! Award winners

01 April, 2022

Experience is high on shopper’s agendas after two years of pandemic restrictions, with an immersive, interactive and colourful FMCG campaign taking out the top prize at this year’s Shop! ANZ Retail Marketing Awards.

XPO Brand’s Queen Baking Wonderland Pop Up Shop for Dr Oetker won the biggest prize of the night, the Tom Harris Retail Marketing Best in Show Award, as well as Best Design & Innovation and Best Display. CPM Australia’s Microsoft Field Labour & Influence Program won Best Shopper Experience.

News

Kellogg announces new partnership with Foodbank

21 September, 2022

Kellogg Company plans to donate over 3.7 million serves of cereal and snack foods each year as part of a new partnership with local food charity, Foodbank.

Media Releases

Rising prices from inflation is destroying Aussies' brand loyalty

11 November, 2022

65% of Australians have revealed inflation and the rising cost-of-living have made them leave brands they were previously loyal to in order to save money, according to new research by customer engagement platform, Emarsys.

News

Treasury Wines to shut Victorian winery and sell vineyards

11 July, 2023

Treasury Wines Estate (TWE) will close its Karadoc winery in northwest Victoria due to declining wine consumption and rising costs.

News

Pepsi unveils new logo after 14 years

06 March, 2024

Pepsi has revealed its first global redesign in 14 years, launching the new look in more than 120 markets worldwide.

Aussies to spend $2.7 billion as students head Back to School

14 January, 2025

As students gear up to return to their classrooms, Australia’s Back to School (BTS) purchases are projected to generate around $2.7 billion in sales. The projected spend is up $150 million (5.9%) over last year’s BTS spending, driven by population growth and inflation.

News

Australians ‘wary of AI in Customer Service’: trust, and human touch remain top priorities

09 September, 2025

As Australian businesses are ramping up investment in artificial intelligence (AI) and digital transformation, aiming to deliver faster, more efficient customer experiences across sectors, new research from Sinch – a global leader in cloud communications – reveals that most Australian consumers still don’t trust AI-powered customer services.

Media Releases

Retail facing speedy recovery with 1.8% spending increase.

04 April, 2022

Turnover across Australia rose by 1.8% in February with the resurgence led by New South Wales and Victoria.

News

Woolworths to rebrand its NZ store network in $370 million upgrade

20 July, 2023

Woolworths Group is to rebrand its chain of 194 Countdown stores in New Zealand under the Woolworths name.