Deloitte Access Economics Retail Forecasts: a consumer-led recovery

14 June, 2021

Consumer spending is expected to grow strongly in 2021-22 – and assist Australia’s economic recovery – as confidence lifts and households draw down on savings. But retailers will have to compete for consumers’ dollars as more opportunities for spending open up.

News

ShopperTrak Trends - March 2019

13 March, 2019

View this months globally-recognised ShopperTrak Index. See the national trend indexes measuring shopper numbers which are relied upon by retailers and shopping centres across the globe as a consistent and trusted performance benchmark.

News

SHOP! INSIGHTS CENTER: Hard times, sensitive messaging

18 March, 2020

During this global crisis, retailers must, above all, show regard for humanity. Don’t try to overtly sell to people right now, especially if your brand is a “nice to have” vs. a “must have.”

News

Will Holidays be Naughty or Nice for Retailers in Australia? Consumers Discuss Shopping Plans

29 October, 2020

Oracle Retail survey of 515 shoppers in Australia to understand their shopping plans for the upcoming holiday season. The report shows 57% to spend the same or more on gifts this year; will spend more on gift cards and avoid returns.

Media Releases

Aussie consumers disclose their disloyalty, majority of shoppers will happily switch brands based on price

21 June, 2021

Cost continues to hold considerable influence on brand loyalty, yet emotional connections and ethical values are also becoming key loyalty drivers, according to new consumer research commissioned by Emarsys.

Australians set to spend $20.5 billion in the next 10 days

14 December, 2021

Australians are set to splurge over $20.5 billion in the final 10 days before Christmas, according to the National Retail Association (NRA).

File

Access Member

Shop! ANZ Shopper Investigation 1 - Coffee - Grocery Channel

12 Nov 2020
Research & Studies

News

5 minutes with Carla Bridge an Norrelle Goldring

22 June, 2021

Take 5 with Shop! General Manager Carla Bridge and Retail Commercial Strategy and Research expert, Norrelle Goldring as they discuss why we conduct the triennial Retail Marketing Survey and what they think the 2021 report will uncover.

Group

Access Member

Why retailers embrace next-gen POS to entice shoppers

05 Jan 2022
Research & Studies

Webinar - 25 June, 2025

FREE WEBINAR | Tomorrow's Commerce 2025

Online

Andrew Kolb, Head of Strategy and Ali Tilling, Chief Strategy Officer from VML are pleased to share the future of retail marketing with their latest research report, "Tomorrow's Commerce 2025."