News - Shop! ANZ

News - 30 November, 2020

Positive customer experiences this Christmas will boost brand loyalty

Survey reveals for two in five Australians, a positive experience this Christmas will increase their loyalty to a retailer long-term, but failing to provide a positive experience this Christmas season may have long-term impacts on retailers’ relationships with customers. Almost half of Australians (46%) would switch to a competitor after just one bad experience with a retailer.

News - 27 November, 2020

How retailers are integrating health and wellness into the new instore experience

In the early stages of the pandemic, we saw the function of instore marketing take a back seat. People were restricted to ‘in and out’ style shopping, and ‘COVID-safe’ functional signage became integral to the shopper experience. As we learn to live with COVID for the long haul, how can we design COVID-safe environments that are perfectly integrated into the brands story?

News - 26 November, 2020

Be part of the Shop! ANZ Christmas Retail Display report!

In the lead up to Christmas, the Shop! team are in POP-Watch mode taking snapshots of the POP displays, visual merchandising and windows that catch our attention. We would love you to share in-store photos that you take to help us deliver the most comprehensive visual report of what is about this season!

Positive customer experiences this Christmas will boost brand loyalty

How retailers are integrating health and wellness into the new instore experience

Be part of the Shop! ANZ Christmas Retail Display report!

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