Expert Research for Positive Impact
Caulfield East, VIC
900 Dandenong Rd
Caulfield East, VIC, 3145

About Us

ACRS specialises in retail, consumer and services oriented research for business, Government and not-for-profit clients. Located within Monash University's Department of Marketing, ACRS has bridged industry and academia through a variety of research and consulting services for over 35 years across four key areas of research: 1. Proprietary: Strategic consumer and business-to-business commercial-in-confidence research. 2. Thought leadership: Generating and disseminating industry-driven research insights to shape retail and services globally. 3. Industry benchmarking: Providing benchmarks of industry and relative competitor performance across a diverse range of metrics. 4. ACRS Corporate Research Partnership: Tiered annual association offering access to industry, category and consumer insights, with over 100 global retail and retail-related Corporate Research Partners. ACRS produces a number of monthly, quarterly and annual research publications, which are available exclusively to ACRS Corporate Research Partners ACRS has a long history of working with leading global brands across these research and consulting services, including Best and Less, Coles, Myer, Kmart, kikki.K, Officeworks, Toyota, Pacific Brands, Google, PayPal, Salmat, MasterCard, Australian Interactive Marketing Industry Association (AIMIA), GlaxoSmithKline, AMP Capital Shopping Centres (AMPCSC), Colonial First State Global Asset Management (CFSGAM), Stockland, Westfield, Brotherhood of St Laurence (BSL), and the Australian Red Cross Blood Service (ARCBS).